Guides
Frequently asked questions
Required account, privacy, pricing, one-time purchases, monthly subscription and cancellation: the practical answers about Divinexa.
Frequently asked questions & Privacy
What is Divinexa by CA?
Divinexa by CA is an AI-augmented clairvoyance consultation experience built around Claude Alexis’s working methodology and universe. Every interaction with Divinexa requires an authenticated account.
What does “AI-augmented clairvoyance” mean?
Each consultation is produced by Divinexa’s artificial intelligence within a framework designed around Claude Alexis’s working methodology. It extends his approach to provide a personalised reading whenever you need it.
What is the connection between Divinexa and Claude Alexis?
Divinexa by CA is co-produced with Claude Alexis, who promotes it through his reputation and universe. His methodology shapes the consultation experience. Koperateur Consulting remains the publisher and provides the hosting and maintenance of the service.
Does Claude Alexis personally take part in every consultation?
Private consultations are produced by Divinexa’s artificial intelligence and do not constitute Claude Alexis’s personal opinion on your situation. Claude Alexis may, however, take part publicly through his own profile in community discussions or groups.
How does Divinexa memory work?
Divinexa automatically keeps your consultations and the summaries needed to preserve continuity in your account. This prevents you from having to repeat what you have already shared. You can request correction or deletion from the data-management page.
Can I consult without memory?
Not at this stage. Every authenticated consultation is added to your history and contributes to continuity summaries. There is currently no ephemeral consultation or memory pause; you can request deletion of your data after the consultation.
Are my exchanges private?
Your history is linked to your account and is not public. Exchanges travel over HTTPS; the content required for the consultation may be sent to the artificial-intelligence provider that produces the answer. The browser loads no advertising tracker or audience-analytics tool.
Can I delete my data and consultations?
Yes, by sending a request through the contact form and choosing the data-related subject. There is not yet a self-service deletion button in the account: the team processes the request and confirms completion.
How are exchanges or consultations counted?
Each plan defines its own duration and access rights. The counter in The Sanctuary shows the exchanges remaining for your active access. One-time consultations and card readings remain separate from the monthly Pass; their exact content is shown before purchase.
How do subscriptions and payments work?
One-time consultations and card readings do not renew. Premium Pass includes a seven-day trial and then renews automatically every month until it is cancelled through the Stripe portal. Stripe directly manages payment, subscriptions, invoices, payment methods and cancellation.
What is the confidentiality of exchanges within Divinexa?
Privacy and the confidentiality of exchanges, consultations, discussions and groups are the absolute priority of Divinexa, of Claude Alexis and of Koperateur Consulting, which designs, hosts in Europe and maintains the service. Consultation exchanges are strictly personal and accessible to you alone. Exchanges within community groups are visible only to the members of that group. Exchanges in public discussions are visible to all community members. Koperateur Consulting accesses none of these exchanges, uses them for no commercial purpose and shares them with no third party. All communications travel over HTTPS. The browser loads no advertising tracker and no audience-analytics tool.
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